{"id":87,"date":"2021-07-08T13:44:17","date_gmt":"2021-07-08T20:44:17","guid":{"rendered":"https:\/\/www.cultureindex.ca\/?page_id=87"},"modified":"2022-03-14T10:14:33","modified_gmt":"2022-03-14T17:14:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cultureindex.io\/fr\/faq\/","title":{"rendered":"Questions Fr\u00e9quentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"87\" class=\"elementor elementor-87\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-935767e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"935767e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a3632cf\" data-id=\"a3632cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e62467f elementor-widget elementor-widget-heading\" data-id=\"e62467f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bc9af11\" data-id=\"bc9af11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99ad438 elementor-widget elementor-widget-image\" data-id=\"99ad438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.cultureindex.io\/wp-content\/uploads\/2021\/07\/FAQ-graphic-1-768x512.png\" class=\"attachment-medium_large size-medium_large wp-image-171\" alt=\"Culture Index FAQ\" srcset=\"https:\/\/www.cultureindex.io\/wp-content\/uploads\/2021\/07\/FAQ-graphic-1-768x512.png 768w, https:\/\/www.cultureindex.io\/wp-content\/uploads\/2021\/07\/FAQ-graphic-1-300x200.png 300w, https:\/\/www.cultureindex.io\/wp-content\/uploads\/2021\/07\/FAQ-graphic-1-1024x683.png 1024w, https:\/\/www.cultureindex.io\/wp-content\/uploads\/2021\/07\/FAQ-graphic-1.png 1081w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7442cbe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7442cbe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b79f310\" data-id=\"b79f310\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fb39b7 elementor-widget elementor-widget-toggle\" data-id=\"2fb39b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5001\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5001\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Who can participate in the certification?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5001\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5001\"><p>Any organization with at least 10 employees in Canada is eligible for certification.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5002\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5002\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why should my organization go through certification?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5002\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5002\"><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Certification is designed to provide a clear path to improving and optimizing workplace culture with actionable insights and impactful reports. Our certification is the only one in Canada that offers organizations the opportunity to assess workplace culture against the real opinions of Canadians. We are different from other programs as our objective is to enable, recognize, and amplify exceptional workplace culture rather than just providing a badge or symbol we represent more. <\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Go beyond the badge with us and take your workplace culture to the next level.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Canadian Workplace Culture Certification is a commitment to putting people first and communicates this to investors, partners, customers, existing and prospective employees.<\/span><\/p><p>We also know how valuable time is for our certification partners and have developed our service with that in mind. The entire program takes less than an hour to administrate and 5 minutes for each respondent to complete the conversational chat survey.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Being a part of the Index helps organizations share and engage with like-minded companies, build new connections and networks, and increase their positive impact in their communities.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5003\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5003\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the criteria for certification?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5003\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5003\"><ul>\n<li>Achieve a minimum response rate of 60% from employees based in Canada.&nbsp;<\/li>\n<li>\n<p>Achieve an overall aggregate score above the Canadian Workplace Culture Index.<\/p>\n<\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5004\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5004\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is included in certification?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5004\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5004\"><ul>\n<li>\n<p>Employee conversational chats for each member of your team.<\/p>\n<\/li>\n<li>\n<p>An Executive Summary Report \u2013 a report on your workplace culture scores overall and across six workplace attribute scores against our national average and your industry&#8217;s average.<\/p>\n<\/li>\n<li>\n<p>Qualitative Response Report &#8211; anonymized text-based responses to open ended questions about how your employees would describe your workplace culture to others and their perspectives on what&#8217;s great and what can be improved.<\/p>\n<\/li>\n<li>\n<p>Actionable Insights Report &#8211; strategic recommendations to improve workplace culture across each of the six different workplace attributes based on your organization&#8217;s workplace culture scores in those areas.<\/p>\n<\/li>\n<li>\n<p>Certification Package<\/p>\n<ul>\n<li>\n<p>A communications and promotions guide<\/p>\n<\/li>\n<li>\n<p>Your certification badge<\/p>\n<\/li><li><p>An official certificate of your achievement<\/p><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5005\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5005\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What does certification cost?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5005\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5005\"><p>Pricing is in Canadian dollars, does not include taxes*, and is based on the number of employees in your organization and pricing works like this:<br><br><\/p>\n<ul>\n<li>10 &#8211; 30 employees = $1495<\/li>\n<li>31 &#8211; 100 employees = $2495<\/li>\n<li>101 &#8211; 300 employees = $2995<\/li>\n<li>301 &#8211; 500 employees = $3495<\/li>\n<li>501 &#8211; 1000 employees = $4495<\/li>\n<li>1001 &#8211; 5000 employees = $6995<\/li>\n<li>10000+ employees = <a href=\"mailto:info@cultureindex.io\">Contact Us<\/a><\/li>\n<\/ul><div><br><\/div>\n<p><i>*Prices do not include applicable taxes which are charged based on your organization&#8217;s home province.<\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5006\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5006\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long is certification valid for?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5006\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5006\"><p>12 months from the month of issue.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5007\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5007\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there a deadline for certification applications?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5007\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5007\"><p>No, our ongoing intake schedule provides regular opportunities to begin the certification process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5008\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5008\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does the process work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5008\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5008\"><p>Once registration and payment are complete, you will receive a welcome package and everything needed to begin by sharing the conversational chat with your participating employees.&nbsp;<\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Once you are ready (we&#8217;ll communicate with your team directly) and at least 60% of your Canadian employees have completed the survey we will analyze the results and send you your results and reports within a few hours or as long as 3-5 business days.<\/span><br><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5009\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5009\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long does certification take?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5009\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5009\"><p>The entire process can take as little as a few hours, mostly to process your results.&nbsp;<\/p><p>The main factor in how long the process will take is how long your respondents take to complete their responses.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50010\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-50010\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long will the employee survey take?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50010\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-50010\"><p>Most participants complete the survey in 5 minutes.&nbsp;<\/p><p>There are a few open-ended questions and if your respondents decide to write a long response these questions may extend the time to completion.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50011\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-50011\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Who should we include in the survey?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-50011\"><p>All full-time and part-time employees, including interns and co-ops. Some organizations include their global employees for greater insight.<\/p><p>It is useful to include responses from everyone including owners and executives. Contract employees are optional.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50012\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-50012\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we include employees from outside Canada in the survey?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50012\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-50012\"><p>Yes, you can include employees from outside Canada in the survey.&nbsp;<\/p><p>A minimum of 10 employees in Canada are required to be considered for Canadian Workplace Culture Certification.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50013\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-50013\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Will our data be made public?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50013\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-50013\"><p>No, your data is confidential.<\/p>\n<p>Anonymized survey responses may be used to create our aggregated annual report and provide inputs for dynamic benchmarking.&nbsp;<\/p><p>Employee responses do not include personally identifiable information.&nbsp;<\/p><p>Additional opportunities to have your organization profiled as a Canadian Workplace Culture Leader may be presented to your team and require your approvals.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50014\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-50014\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How long will it take to receive certification results once the surveys are complete?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50014\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-50014\"><p>We will have your results ready as soon as possible. Usually, this can happen in a few business hours.<\/p><p>At most, we will contact you within 3-5 business days of the completion of the survey with your results.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50015\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-50015\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happens if my organization doesn't pass certification?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50015\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-50015\"><p>Don\u2019t worry, you\u2019ve taken the first step to understand and improve your workplace culture, this is great news!<\/p>\n<p>Based on the data collection and analysis, if your organization doesn\u2019t pass certification, we will provide you all the useful reports and insights that all participating organizations receive including strategic recommendations and next steps to attain certification.<\/p>\n<p>We also provide those who may not achieve certification with a special offer to have your organization&#8217;s workplace culture certified.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50016\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-50016\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What if I cannot get enough of my organizations' employees to participate?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-50016\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-50016\"><p>If you are not able to reach the participation rate requirement, your organization will not be eligible for Certification or to be listed in the Canadian Workplace Culture Index. You will still receive your reports and insights for strategic next steps.<\/p><p>We will follow up after a few months with an offer to attempt certification again.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Who can participate in the certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Any organization with at least 10 employees in Canada is eligible for certification.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why should my organization go through certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\\\">Certification is designed to provide a clear path to improving and optimizing workplace culture with actionable insights and impactful reports. Our certification is the only one in Canada that offers organizations the opportunity to assess workplace culture against the real opinions of Canadians. We are different from other programs as our objective is to enable, recognize, and amplify exceptional workplace culture rather than just providing a badge or symbol we represent more. <\\\/span><span style=\\\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\\\">Go beyond the badge with us and take your workplace culture to the next level.<\\\/span><\\\/p><p><span style=\\\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\\\">Canadian Workplace Culture Certification is a commitment to putting people first and communicates this to investors, partners, customers, existing and prospective employees.<\\\/span><\\\/p><p>We also know how valuable time is for our certification partners and have developed our service with that in mind. The entire program takes less than an hour to administrate and 5 minutes for each respondent to complete the conversational chat survey.<\\\/p><p><span style=\\\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\\\">Being a part of the Index helps organizations share and engage with like-minded companies, build new connections and networks, and increase their positive impact in their communities.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the criteria for certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li>Achieve a minimum response rate of 60% from employees based in Canada.&nbsp;<\\\/li>\\n<li>\\n<p>Achieve an overall aggregate score above the Canadian Workplace Culture Index.<\\\/p>\\n<\\\/li>\\n<\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"What is included in certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li>\\n<p>Employee conversational chats for each member of your team.<\\\/p>\\n<\\\/li>\\n<li>\\n<p>An Executive Summary Report \\u2013 a report on your workplace culture scores overall and across six workplace attribute scores against our national average and your industry&#8217;s average.<\\\/p>\\n<\\\/li>\\n<li>\\n<p>Qualitative Response Report &#8211; anonymized text-based responses to open ended questions about how your employees would describe your workplace culture to others and their perspectives on what&#8217;s great and what can be improved.<\\\/p>\\n<\\\/li>\\n<li>\\n<p>Actionable Insights Report &#8211; strategic recommendations to improve workplace culture across each of the six different workplace attributes based on your organization&#8217;s workplace culture scores in those areas.<\\\/p>\\n<\\\/li>\\n<li>\\n<p>Certification Package<\\\/p>\\n<ul>\\n<li>\\n<p>A communications and promotions guide<\\\/p>\\n<\\\/li>\\n<li>\\n<p>Your certification badge<\\\/p>\\n<\\\/li><li><p>An official certificate of your achievement<\\\/p><\\\/li>\\n<\\\/ul>\\n<\\\/li>\\n<\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"What does certification cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pricing is in Canadian dollars, does not include taxes*, and is based on the number of employees in your organization and pricing works like this:<br><br><\\\/p>\\n<ul>\\n<li>10 &#8211; 30 employees = $1495<\\\/li>\\n<li>31 &#8211; 100 employees = $2495<\\\/li>\\n<li>101 &#8211; 300 employees = $2995<\\\/li>\\n<li>301 &#8211; 500 employees = $3495<\\\/li>\\n<li>501 &#8211; 1000 employees = $4495<\\\/li>\\n<li>1001 &#8211; 5000 employees = $6995<\\\/li>\\n<li>10000+ employees = <a href=\\\"mailto:info@cultureindex.io\\\">Contact Us<\\\/a><\\\/li>\\n<\\\/ul><div><br><\\\/div>\\n<p><i>*Prices do not include applicable taxes which are charged based on your organization&#8217;s home province.<\\\/i><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long is certification valid for?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>12 months from the month of issue.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a deadline for certification applications?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, our ongoing intake schedule provides regular opportunities to begin the certification process.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does the process work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Once registration and payment are complete, you will receive a welcome package and everything needed to begin by sharing the conversational chat with your participating employees.&nbsp;<\\\/p>\\n<p><span style=\\\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\\\">Once you are ready (we&#8217;ll communicate with your team directly) and at least 60% of your Canadian employees have completed the survey we will analyze the results and send you your results and reports within a few hours or as long as 3-5 business days.<\\\/span><br><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long does certification take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The entire process can take as little as a few hours, mostly to process your results.&nbsp;<\\\/p><p>The main factor in how long the process will take is how long your respondents take to complete their responses.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long will the employee survey take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Most participants complete the survey in 5 minutes.&nbsp;<\\\/p><p>There are a few open-ended questions and if your respondents decide to write a long response these questions may extend the time to completion.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Who should we include in the survey?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All full-time and part-time employees, including interns and co-ops. 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Usually, this can happen in a few business hours.<\\\/p><p>At most, we will contact you within 3-5 business days of the completion of the survey with your results.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What happens if my organization doesn't pass certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Don\\u2019t worry, you\\u2019ve taken the first step to understand and improve your workplace culture, this is great news!<\\\/p>\\n<p>Based on the data collection and analysis, if your organization doesn\\u2019t pass certification, we will provide you all the useful reports and insights that all participating organizations receive including strategic recommendations and next steps to attain certification.<\\\/p>\\n<p>We also provide those who may not achieve certification with a special offer to have your organization&#8217;s workplace culture certified.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if I cannot get enough of my organizations' employees to participate?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you are not able to reach the participation rate requirement, your organization will not be eligible for Certification or to be listed in the Canadian Workplace Culture Index. You will still receive your reports and insights for strategic next steps.<\\\/p><p>We will follow up after a few months with an offer to attempt certification again.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Who can participate in the certification? Any organization with at least 10 employees in Canada is eligible for certification. Why should my organization go through certification? Certification is designed to provide a clear path to improving and optimizing workplace culture with actionable insights and impactful reports. Our certification is the only one [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":171,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-87","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - The Canadian Workplace Culture Index<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cultureindex.io\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - The Canadian Workplace Culture Index\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Who can participate in the certification? Any organization with at least 10 employees in Canada is eligible for certification. Why should my organization go through certification? Certification is designed to provide a clear path to improving and optimizing workplace culture with actionable insights and impactful reports. 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