Frequently Asked Questions

Culture Index FAQ

Any organization with at least 10 employees in Canada is eligible for Certification.

The Canadian Workplace Culture Certification is a commitment to putting people first and communicates this to investors, partners, customers, existing and prospective employees.

Our Certification program is focused on providing a clear path to improving and optimizing workplace culture with actionable insights and useful reports. We are the only certification program in Canada that allows organizations to assess their  culture against the real workplace culture opinions of Canadian citizens. We are different from other programs as our objective is to enable, recognize, and amplify exceptional workplace culture. Go beyond the badge and take your workplace culture to the next level.

We also know how valuable time is for our certification partners and have developed our service with that in mind. The entire program takes less than an hour to administrate and 5-10 minutes for each stakeholder to complete the conversational chat survey.

Being a part of the Index helps organizations share and engage with like-minded companies, build new connections and networks, and increase their positive impact in their communities.

  • Achieve a minimum response rate of 60% from employees based in Canada. 
  • Score above the Canadian Workplace Culture Index overall and in six unique categories.

  • Employee engagement survey chats (for up to 10000 people). Contact us for pricing for more than 10000.

  • Executive Summary Report – a report on your workplace culture scores overall and across six workplace attribute scores against our national average and your industry’s average.

  • Qualitative Response Report – anonymized text-based responses to open ended questions about how your employees would describe your workplace culture to others and their perspectives on what’s great and what can be improved.

  • Actionable Insights Report – strategic recommendations to improve workplace culture across each of the six different workplace attributes based on your organization’s workplace culture scores in those areas.

  • Certification Package

    • A communications and promotions guide

    • Your certification badge

Pricing is based on the number of employees in your organization and pricing works like this:

10 – 99 employees = $1495 CDN + Tax

100 – 999 employees = $2495 CDN + Tax

1000 – 9999 employees = $3495 + Tax

10000+ employees = Contact Us

12 months from the month of issue.

No, our ongoing intake schedule provides regular opportunities to begin the certification process.

Once registration and payment are complete, you will receive a welcome package and everything needed to begin engaging employees with the chat survey. Once you are ready and at least 60% of your Canadian employees have completed the survey the survey will close. We will analyze the results and send you your Certification package and reports within 5-7 business days.

The entire process takes between two and six weeks depending on the speed of the completion of employee surveys.

Most participants complete the survey in 5-10 minutes.

All full-time and part-time employees, including interns and co-ops. Contract employees are optional.

Yes, you can include employees from outside Canada in the survey. A minimum of 20 employees in Canada are required to be considered for Canadian Workplace Culture Certification.

No, your data is confidential.

Anonymized survey responses may be used to create our aggregated annual report and to provide inputs for dynamic benchmarking. Employee responses do not include personally identifiable information. Additional opportunities to have your organization profiled with the Canadian Workplace Culture Certification may be presented to your team and require your approval.

We will have your results ready as soon as possible. At most, we will contact you within 5-7 business days of the completion of the survey with your results.

Don’t worry, you’ve taken the first step to understand and improve your workplace culture, this is great news!

Based on the data collection and analysis, if your organization doesn’t pass certification, we will provide you with strategic recommendations and next steps to attain certification.

We won’t leave you hanging – in fact, we’ll reconnect with you after a few months with a special offer should you be interested in having your organization’s workplace culture certified.

If you are not able to reach the participation rate requirement, your organization will not be eligible for Certification or to be listed in the Canadian Workplace Culture Index. You will still receive your reports and insights for strategic next steps.

We will follow up after a few months with an offer to attempt certification again.